Shipping policy

Thank you for choosing theomnihome.com. We strive to ensure a smooth and efficient shopping experience, including fast and reliable shipping. Below, you’ll find details on order processing, shipping methods, and delivery timelines.

Order Processing & Cutoff Time

  • Orders placed before 5:00 PM (EST, GMT-05:00) on business days (Monday–Friday) will be processed the same day.

  • Orders placed after 5:00 PM (EST), on weekends, or on public holidays will be processed the next business day.

Shipping Options & Rates

We offer the following shipping methods:

Free Standard Shipping

  • Shipping Costs: Free shipping on all orders within the United States.

  • Transit time: 5–8 business days (via USPS or UPS SurePost).

Order Handling Time

  • Most orders are processed within 1–2 business days.

  • During peak periods, processing may take slightly longer. If delays occur, we will notify you promptly.

Shipping Restrictions

  • Currently, we only ship within the United States.

  • International shipping is not available at this time.

Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number, allowing you to monitor your package’s delivery status.

Lost or Delayed Packages

In the rare event that your package is lost or delayed:

  1. Check your tracking information for updates.

  2. If the issue persists, contact our customer support team for assistance.

Contact Us

For any questions regarding shipping, delivery, or order status, please contact our support team. We’re happy to help!

CONTACT INFORMATION

Business Name: The Omni Home

Phone Number: +1 518-207-4096

Support Email: contact@theomnihome.com

Business Address: 90 State Street, suite 700 office 42, Albany, NY 12207, United States

Business Days: Monday to Friday, 8:00 AM – 6:00 PM