What is your return policy?

We have a straightforward return policy, allowing for returns within 30 days for a full refund or exchange, ensuring a satisfactory shopping experience. For specifics, please refer to our Refund Policy.

Can I cancel or modify my order after it's been placed?

We strive to process orders quickly. If you need to cancel or modify your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request.

What should I do if I receive a damaged or incorrect item?

Contact our customer support team immediately, and we will assist you in resolving the issue. Please provide photos of the damaged or incorrect items to expedite the process.

How can I contact your customer support team?

You can reach our customer support team via live chat. We're here to assist you with any questions or concerns you may have.

How will I know if my order is placed successfully?

Upon successful order placement, you will receive a confirmation email.

Is my personal information secure on your website?

Security is a top priority. We utilize SSL encryption to protect all personal data. Credit card information is not stored post-transaction, ensuring your details remain confidential.

Does The Omni Home offer a quality guarantee for each and every item sold?

Absolutely! If you find any product flaws, do let us know immediately! We go above and above to give you the best shopping experience we can. Simply get in touch with us, and we'll handle it! 

We hope these FAQs have been helpful. If you have any other questions or need further assistance, please don't hesitate to contact us. Thank you for choosing The Omni Home Store!

CONTACT INFORMATION

Business Name: The Omni Home

Phone Number: +1 518-207-4096

Support Email: contact@theomnihome.com

Business Address: 90 State Street, suite 700 office 42, Albany, NY 12207, United States

Business Days: Monday to Friday, 8:00 AM – 6:00 PM